Court Case Management Lead

Office of the Child Advocate Delaware; New Castle (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Job summary

Office of the Child Advocate Delaware is seeking a supervisory Judicial Case Manager to oversee staff and ensure timely progression of court cases. You will supervise multiple staff, resolve escalated issues, and train and develop the team as needed.

You will coordinate with internal and external partners, ensure compliance with court rules, and provide case management support for proceedings both in and outside the courtroom. Strong leadership and communication are essential.

Qualifications

• Three years’ experience in managing cases as they move through the legal process.
• Two years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Two years’ experience in narrative report writing.
• Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

Responsibilities

• Receives minimal supervision from a technical or administrative supervisor; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
• Supervises two or more full-time positions in this class series, which may also include other similar level support positions. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
• Serves as contact to resolve escalated case management and processing issues and is well-versed in the operations of the court and associated functions in other courts.
• Coordinates case activities with other internal and external departments, agencies and courts/units.
• Ensures compliance of judicial case management work with all rules, regulations, standards, policies, and procedures applicable to case management activities.
• Provides case management and administrative support for court proceedings and trial-related activities both in and outside the courtroom, as needed.
• Evaluates judicial case management operations and performance; makes recommendations such as new or revised processes and procedures that facilitate effectiveness and compliance.
• Confers with judicial officers/administrators on matters affecting the daily management of the court's caseload
• Communicates effectively with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to ensure efficient and effective case management operations and resolve complex or unusual issues.

Skills

Case management

Research

Narrative report writing

Staff supervision

Job description

Office of the Child Advocate Delaware is seeking a supervisory Judicial Case Manager to oversee staff and ensure timely progression of court cases. You will supervise multiple staff, resolve escalated issues, and train and develop the team as needed.

You will coordinate with internal and external partners, ensure compliance with court rules, and provide case management support for proceedings both in and outside the courtroom. Strong leadership and communication are essential.