Statement Clerks

Course Advisor; United States; On-site; USD 26,840 - 55,500; Full time

Job summary

Course Advisor is looking for a Statement Clerk to prepare and distribute bank statements, answer customer inquiries, and reconcile discrepancies in records. The role involves maintaining files, verifying signatures, and affixing postage on statements. Ideal candidates will possess strong reading comprehension, critical thinking, and problem-solving skills, along with proficiency in Microsoft Office applications. The salary ranges from $26,840 to $55,500 per year depending on experience and location within the United States.

Responsibilities

• Prepare and distribute bank statements to customers.
• Answer inquiries and reconcile discrepancies in records.
• Maintain files of canceled checks and customers’ signatures.
• Verify signatures and required information on checks.
• Affix postage on envelopes containing statements.

Skills

Reading Comprehension

Active Listening

Speaking

Critical Thinking

Service Orientation

Complex Problem Solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Word processing software

Microsoft Windows

Microsoft Project

Optical Character Recognition (OCR) software

Job description

Statement Clerk

What is a Statement Clerk?

Statement Clerk Job Description: Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

Responsibilities

• Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
• Maintain files of canceled checks and customers’ signatures.
• Post stop-payment notices to prevent payment of protested checks.
• Verify signatures and required information on checks.
• Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
• Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

Key Skills and Abilities

• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Service Orientation: Actively looking for ways to help people.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Related Job Titles

• Account Services Representative
• Reconciling Clerk
• Statement Rendering Processor
• Reconciliation Clerk
• Statement Processor

Job Outlook

In the United States, there were 501,000 Statement Clerk jobs in 2016. New jobs are being produced at a rate of 14.1%, above the national average. The Bureau of Labor Statistics predicts 70,600 new jobs for Statement Clerks by 2026. There will be an estimated 59,500 positions per year.

Geographic Opportunities

• High growth in Utah, Arizona, and Colorado.
• Lower growth in Maine, Mississippi, and Rhode Island.

Average Salary

Typical yearly salary ranges between $26,840 and $55,500, with the highest wages in the District of Columbia, Alaska, and Connecticut.

Key Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Access
• Word processing software
• Microsoft Windows
• Microsoft Project
• Optical Character Recognition (OCR) software