Postal Service Clerks

Course Advisor; United States; On-site; USD 35,770 - 61,330; Full time

Job summary

Course Advisor is seeking a Postal Service Clerk to handle various tasks such as sorting mail, assisting customers with mailing claims, and managing daily transactions. The role demands active listening, effective communication, and proficiency in various software tools. Postal Service Clerks earn an average salary ranging from $35,770 to $61,330 annually, depending on location and experience. This is an opportunity to work in a stable profession with regular job openings in various states.

Qualifications

• Proficient in active listening and communication.
• Ability to understand written information effectively.

Responsibilities

• Sort incoming and outgoing mail by hand or machine.
• Assist customers with claims for lost or damaged mail.
• Maintain order of money drawers and balance transactions.

Skills

Active Listening

Speaking

Reading Comprehension

Service Orientation

Social Perceptiveness

Critical Thinking

Tools

Microsoft Windows

Inventory tracking software

Point of Sale software

Budgeting software

Delivery operations information system

Electronic Time Clock

Time and Attendance Collection System

NCR Advanced Store

Job description

Postal Service Clerk

What You Need to Know About Postal Service Clerk

Postal Service Clerk Example: Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

Daily Life Of a Postal Service Clerk

• Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
• Keep money drawers in order, and record and balance daily transactions.
• Post announcements or government information on public bulletin boards.
• Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
• Cash money orders.
• Register, certify, and insure letters and parcels.

Things a Postal Service Clerk Should Know How to Do

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Service Orientation: Actively looking for ways to help people.
• Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Related Job Titles for this Occupation

• Business Mail Entry Clerk
• Bulk Clerk
• Mail Caller
• Postal Service Window Clerk
• Stamp Clerk

What Kind of Postal Service Clerk Job Opportunities Are There?

In the United States, there were 79,000 jobs for Postal Service Clerk in 2016. There is little to no growth in job opportunities for Postal Service Clerk. The BLS estimates 4,800 yearly job openings in this field. The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.

Postal Service Clerk Average Salary

The salary for Postal Service Clerks ranges between about $35,770 and $61,330 a year. Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.

What Tools & Technology do Postal Service Clerks Use?

• Microsoft Windows
• Inventory tracking software
• Point of sale POS software
• Budgeting software
• Delivery operations information system DOIS
• Electronic Time Clock ETC
• Time and Attendance Collection System TACS
• NCR Advanced Store

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