Bank Statement Specialist: Reconciliation & Customer Support

Course Advisor; United States; On-site; USD 26,840 - 55,500; Full time

Job summary

Course Advisor is looking for a Statement Clerk to prepare and distribute bank statements, answer customer inquiries, and reconcile discrepancies in records. The role involves maintaining files, verifying signatures, and affixing postage on statements. Ideal candidates will possess strong reading comprehension, critical thinking, and problem-solving skills, along with proficiency in Microsoft Office applications. The salary ranges from $26,840 to $55,500 per year depending on experience and location within the United States.

Responsibilities

• Prepare and distribute bank statements to customers.
• Answer inquiries and reconcile discrepancies in records.
• Maintain files of canceled checks and customers’ signatures.
• Verify signatures and required information on checks.
• Affix postage on envelopes containing statements.

Skills

Reading Comprehension

Active Listening

Speaking

Critical Thinking

Service Orientation

Complex Problem Solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Word processing software

Microsoft Windows

Microsoft Project

Optical Character Recognition (OCR) software

Job description

Course Advisor is looking for a Statement Clerk to prepare and distribute bank statements, answer customer inquiries, and reconcile discrepancies in records. The role involves maintaining files, verifying signatures, and affixing postage on statements. Ideal candidates will possess strong reading comprehension, critical thinking, and problem-solving skills, along with proficiency in Microsoft Office applications. The salary ranges from $26,840 to $55,500 per year depending on experience and location within the United States.