State Warehouse Customer Service Specialist - 60013748

State of South Carolina; Lexington (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid vacation leave

Sick leave

13 paid holidays

Parental leave

Retirement plan

Job summary

State of South Carolina's Department of Administration, Division of State Agencies Support Services, is seeking a State Warehouse Customer Service Specialist in West Columbia to assist customers with surplus property purchases and to support the manager in screening, receiving, selling, and marketing the program.

The role requires a high school diploma and warehouse experience, on‑call shifts, routine driving, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma and warehouse experience required.
• Willingness to perform on‑call shifts and driver duties.
• Must be able to lift up to 50 lbs and operate common warehouse equipment.

Responsibilities

• Assist customers in selecting surplus property and completing purchases.
• Promote the Surplus Property Office to customers and the public.
• Keep the warehouse clean and organized for easy customer access.
• Change discount signs on Friday afternoons for the upcoming week.
• Attend on‑site and off‑site auctions when available.
• Perform other duties to support Surplus Property’s success.

Skills

Customer service

Warehouse operations

Forklift operation

Education

High school diploma

Tools

Hand truck

Forklift

Job description

Job Responsibilities

State Warehouse Customer Service Specialist

The Department of Administration's Division of State Agencies Support Services is seeking a State Warehouse Customer Service Specialist to join the team! The State Surplus Property Program promotes and facilitates the sustainable reuse of personal surplus property to state and local governments, qualifying non‑profit entities and the public. In this role you will assist the supervisor in the State Warehouse by assisting customers in the selection of surplus property and assisting the manager in the screening, receiving, selling, and marketing of the program.

This position is onsite in West Columbia, SC.

Responsibilities Of The State Warehouse Customer Service Specialist

• Meet the needs of customers wishing to purchase property from the state Surplus Property Office, including assisting customers with purchases, loading purchases, and promoting the Surplus Property Office.
• Create a customer‑friendly atmosphere using customer service skills.
• Keep the warehouse clean and organized in a manner that is convenient for customers to make purchases.
• Responsible for changing signs in the warehouse on Friday afternoons before you leave to reflect the discounts and proper cycle for the following week.
• Attends and participates in all on‑site and off‑site auctions, when available.
• Work or perform duties outside of normal assigned job duties when needed to ensure Surplus Property’s success.

Minimum And Additional Requirements

• A high school diploma and experience working in a warehouse.

Additional Requirements

• Position requires on‑call shifts and callback.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting up to 50 lbs.
• Position requires up‑to‑date certifications.
• Position may require reporting to work during emergency situations and hazardous weather events.
• Must be able to use a hand truck, unassisted, operate a forklift and drive a state‑owned vehicle.
• Knowledge of merchandising, and customer service concepts.
• Ability to maintain effective working relationships.

Additional Comments

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees

• Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work‑life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time‑limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.