State Programs Eligibility Specialist I

State of Arkansas; Salem (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The State of Arkansas DHS is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. This role requires strong attention to detail, data entry accuracy, and solid communication with applicants.

The position emphasizes confidentiality, compliance with laws, and timely processing, with opportunities for training and in-state travel as needed.

Qualifications

• Bachelor's degree or equivalent in psychology, sociology, or related field.
• One year of experience in customer service, administrative support, or related field.
• Ability to comply with state and federal regulations and maintain confidentiality.

Responsibilities

• Review and process applications for state assistance programs.
• Verify applicant information including income, residency, and household composition.
• Maintain accurate case records and ensure timely processing.
• Provide clear communication on eligibility and program benefits.
• Educate applicants on available resources and services.
• Ensure compliance with state and federal regulations.

Skills

Attention to detail

Data entry

Case management

Verbal and written communication

Customer service

Multitasking

Problem solving

Policy explanation

Education

Bachelor's degree or equivalent

Tools

Case management systems

Basic computer applications

Job description

The State of Arkansas DHS is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. This role requires strong attention to detail, data entry accuracy, and solid communication with applicants.

The position emphasizes confidentiality, compliance with laws, and timely processing, with opportunities for training and in-state travel as needed.