Eligibility Specialist I: Help Families Access Benefits

State of Arkansas; Batesville (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Employee benefits

Job summary

State of Arkansas is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. Strong attention to detail, communication skills, and basic computer proficiency are essential.

This role supports safeguarding program integrity, coordinating with providers, and ensuring timely determinations. The DHS emphasizes training, confidentiality, and adherence to state and federal regulations, with a pension and paid

Qualifications

• At least one year of customer service, administrative support, or related experience.
• Strong attention to detail when reviewing applications.
• Ability to explain policies clearly to applicants.

Responsibilities

• Review applications for state assistance programs per policies.
• Verify income, assets, residency, and household data.
• Maintain up-to-date case records.
• Ensure timely processing and follow-up for documentation.
• Assist in monitoring ongoing eligibility and renewals.
• Explain eligibility requirements and program benefits to applicants.
• Prepare reports for internal review.

Skills

Attention to detail

Verbal and written communication

Data entry / typing

Multi-tasking

Policy explanation

Education

Bachelor's degree or equivalent in psychology, sociology, or related field

Tools

Case management systems

Basic computer applications

Job description

State of Arkansas is seeking an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. Strong attention to detail, communication skills, and basic computer proficiency are essential.

This role supports safeguarding program integrity, coordinating with providers, and ensuring timely determinations. The DHS emphasizes training, confidentiality, and adherence to state and federal regulations, with a pension and paid