Entry-Level Program Eligibility Specialist

State of Arkansas; Piggott (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid holidays

Job summary

The Department of Human Services in Arkansas is seeking a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. This entry-level role requires attention to detail, solid computer skills, and clear communication with applicants.

You will maintain case records, monitor renewals, assist with documentation, and ensure compliance with state and federal rules.

Qualifications

• Entry-level position reviewing applications and determining eligibility.
• Strong attention to detail and data accuracy.
• Proficiency with basic computer applications and case management systems.
• Ability to explain policy to applicants clearly.
• Respect for privacy and confidentiality.

Responsibilities

• Review and process applications for state assistance programs.
• Verify applicant information including income, residency, and household composition.
• Maintain up-to-date case records to support eligibility decisions.
• Ensure timely processing and follow-up for required documentation.
• Monitor ongoing eligibility and renewals for participants.
• Educate applicants on available resources and program benefits.
• Escalate discrepancies and ensure compliance with regulations.
• Prepare reports and summaries for internal review.

Skills

Attention to detail

Organizational skills

Typing / keyboarding

Verbal communication

Written communication

Customer service

Multi-tasking

Education

Bachelor's degree in psychology, sociology, or related field

Tools

Case management systems

Job description

The Department of Human Services in Arkansas is seeking a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. This entry-level role requires attention to detail, solid computer skills, and clear communication with applicants.

You will maintain case records, monitor renewals, assist with documentation, and ensure compliance with state and federal rules.