State Programs Eligibility Specialist I

RiseMe; Batesville (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

RiseMe is seeking a Program Eligibility Specialist I in Arkansas to review applications, verify information, and determine eligibility for state programs. The role requires attention to detail, strong organizational and communication skills, and ability to handle confidential data.

Typical duties include processing applications, maintaining records, and guiding applicants through documentation and eligibility requirements.

Qualifications

• One year of experience in customer service, administrative support, case processing, or related field.
• Formal education equivalent of a bachelor's degree; agency requirements may apply.
• Other education/experience may substitute for formal requirements with approval.

Responsibilities

• Review and process applications for state assistance programs in line with policies.
• Verify applicant information (income, residency, household composition).
• Maintain up-to-date case records for eligibility decisions.
• Ensure timely processing and follow-up for required documents.
• Assist in monitoring ongoing eligibility and renewal processes.
• Educate applicants on resources and program benefits.

Skills

Attention to detail

Case management

Keyboarding

Communication skills

Organizational skills

Customer service

Multi-tasking

Education

Bachelor's degree in psychology or related field

Tools

Case management systems

Basic computer applications

Job description

RiseMe is seeking a Program Eligibility Specialist I in Arkansas to review applications, verify information, and determine eligibility for state programs. The role requires attention to detail, strong organizational and communication skills, and ability to handle confidential data.

Typical duties include processing applications, maintaining records, and guiding applicants through documentation and eligibility requirements.