Impactful Program Eligibility Specialist I

RiseMe; Conway (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

The Department of Human Services in Arkansas seeks an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. Strong attention to detail and clear communication are essential.

Responsibilities include processing applications, confirming income/assets, maintaining case records, and assisting with renewals while ensuring compliance with state and federal regulations.

Qualifications

• Strong attention to detail in reviewing documents and entering data.
• Proficiency in basic computer applications and case management systems.
• Ability to explain complex policies to applicants in an understandable manner.
• Excellent written and verbal communication skills.

Responsibilities

• Review and process applications for state assistance programs in compliance with established policies.
• Verify applicant information, including income, assets, residency, and household composition.
• Maintain accurate and up-to-date case records to support eligibility decisions.
• Ensure timely application processing and follow-up with applicants to gather required documentation.
• Assist in monitoring ongoing eligibility and renewal processes for program participants.

Education

Bachelor's degree in psychology, sociology, or related field

Job description

The Department of Human Services in Arkansas seeks an entry-level Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state-administered programs. Strong attention to detail and clear communication are essential.

Responsibilities include processing applications, confirming income/assets, maintaining case records, and assisting with renewals while ensuring compliance with state and federal regulations.