Entry-Level Eligibility Specialist — Serve & Impact Communities

State of Arkansas; Harrisburg (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The State of Arkansas, Department of Human Services, seeks a Program Eligibility Specialist I to determine eligibility for state-administered programs, verify information, and assist applicants. This entry-level role emphasizes accuracy, customer service, and effective communication.

Responsibilities include reviewing applications, maintaining case records, and providing clear guidance on program benefits while ensuring compliance with state and federal requirements.

Qualifications

• Ability to assess applicant information and apply program guidelines accurately.
• Strong attention to detail in reviewing documents and entering data.
• Proficiency in basic computer applications and case management systems.

Responsibilities

• Review and process applications for state assistance programs in compliance with policies.
• Verify applicant information, including income, residency, and household composition.
• Maintain accurate case records to support eligibility decisions.
• Ensure timely processing and follow-up with applicants for required documentation.
• Educate applicants on available resources and program benefits.
• Respond to inquiries and resolve concerns related to eligibility and participation.
• Assist clients in completing forms and gathering documentation.

Skills

Attention to detail

Data entry

Verbal communication

Tools

Case management systems

Job description

The State of Arkansas, Department of Human Services, seeks a Program Eligibility Specialist I to determine eligibility for state-administered programs, verify information, and assist applicants. This entry-level role emphasizes accuracy, customer service, and effective communication.

Responsibilities include reviewing applications, maintaining case records, and providing clear guidance on program benefits while ensuring compliance with state and federal requirements.