Program Eligibility Specialist I - Access to State Services

Socket.dev; Searcy (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The Arkansas Department of Human Services is hiring an entry-level Program Eligibility Specialist I in White County to review applications, verify information, and determine eligibility for state programs. Strong attention to detail and customer service are essential.

Under supervision, you will process applications, maintain case records, and communicate eligibility requirements and benefits to applicants, while ensuring compliance with state and federal rules.

Qualifications

• Bachelor's degree in psychology, sociology, or related field.
• At least one year of experience in customer service or administrative support.
• Ability to follow policies and maintain confidentiality.

Responsibilities

• Review and process applications for state assistance programs.
• Verify income, assets, residency, and household composition.
• Maintain accurate case records for eligibility decisions.
• Provide timely communication to applicants on status and benefits.
• Ensure compliance with state and federal regulations.
• Assist clients in completing forms and gathering documents.
• Protect sensitive data per privacy laws.

Skills

Attention to detail

Verbal and written communication

Customer service

Education

Bachelor's degree in psychology, sociology, or related field

Tools

Case management systems

Keyboarding

Basic computer applications

Job description

The Arkansas Department of Human Services is hiring an entry-level Program Eligibility Specialist I in White County to review applications, verify information, and determine eligibility for state programs. Strong attention to detail and customer service are essential.

Under supervision, you will process applications, maintain case records, and communicate eligibility requirements and benefits to applicants, while ensuring compliance with state and federal rules.