State Operations Director — Growth, Profit & Strategy

Liberty Mutual Insurance; United States; On-site; USD 140,000 - 200,000; Full time

Job summary

Liberty Mutual Insurance seeks an executive to lead state profitability and growth. You will set objectives, guide pricing, underwriting, and claims strategy while coordinating across US Retail Market partners.

The role requires MBA or equivalent experience, deep quantitative analysis, and strong leadership. You will monitor market changes, regulatory filings, and collaborate with sales, product, distribution, and claims teams to optimize state performance.

Qualifications

• MBA or appropriate experience
• Highly developed quantitative analysis and decision making skills
• Excellent written and verbal communication, analytical, influencing and leadership skills required
• 8–10+ years of progressively responsible experience managing a state's business plan across sales, service, underwriting and claims

Responsibilities

• Sets objectives for growth and profitability in the state(s).
• Develops and implements strategies across sales, service, underwriting, pricing and claims.
• Collaborates with Product and other departments to maximize program effectiveness and compliance.
• Monitors market changes impacting program effectiveness or compliance.
• Monitors catastrophe exposure and develops mitigations.
• Analyzes data to update pricing, underwriting standards, sales growth and claims.
• Manages regulatory relationships; represents the company at industry meetings; files with DOI.
• Works with distribution channels to grow new business and monitor quality.
• Partners with Global Compliance and Product Compliance during Market Conduct Exams.

Skills

Quantitative analysis

Leadership

Strategic planning

Communication

Education

MBA or equivalent

Job description

Liberty Mutual Insurance seeks an executive to lead state profitability and growth. You will set objectives, guide pricing, underwriting, and claims strategy while coordinating across US Retail Market partners.

The role requires MBA or equivalent experience, deep quantitative analysis, and strong leadership. You will monitor market changes, regulatory filings, and collaborate with sales, product, distribution, and claims teams to optimize state performance.