Director, State Operations (Remote)

Liberty Mutual Group; Boston, Northern (MA, KY); Hybrid; USD 137,000 - 257,000; Full time

Job summary

Liberty Mutual in Boston seeks a Director, State Operations to lead state performance, oversee P&L, and drive growth across defined markets. This role combines strategic pricing, underwriting alignment, and cross-functional collaboration with Product, Claims, Marketing and Distribution.

The position requires MBA or equivalent experience, strong quantitative and leadership skills, and 8–10+ years in state-level management or related areas.

Qualifications

• MBA or equivalent experience.
• Strong quantitative analysis and decision-making skills.
• Excellent written and oral communication; analytical, influencing and leadership abilities.
• 8–10+ years of progressively responsible state-business experience.

Responsibilities

• Establish objectives for state growth and profitability.
• Develop, review, and implement strategies across sales, service, underwriting, pricing and claims.
• Collaborate with Product and other departments to maximize program effectiveness while staying compliant.
• Monitor market changes, regulatory and competitive factors impacting programs.
• Manage relationships with regulatory agencies and industry bodies; represent the company at meetings.

Skills

Quantitative analysis

Decision making

Written communication

Oral communication

Analytical

Influencing

Leadership

Education

MBA or appropriate experience

Job description

Liberty Mutual in Boston seeks a Director, State Operations to lead state performance, oversee P&L, and drive growth across defined markets. This role combines strategic pricing, underwriting alignment, and cross-functional collaboration with Product, Claims, Marketing and Distribution.

The position requires MBA or equivalent experience, strong quantitative and leadership skills, and 8–10+ years in state-level management or related areas.