Startup Account Executive — Growth & Upsell Leader

Stripe, Inc.; New York (NY); On-site; USD 263,000 - 394,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipend

Job summary

Stripe, Inc. is seeking an Account Executive to own renewals and negotiate terms while driving product adoption across startups and SMBs. You will build and execute full sales cycles, generate leads, and collaborate across product, risk, and operations to optimize Stripe solutions.

The role requires strategic thinking, strong relationship management, and the ability to close upsell opportunities in a fast-paced environment. A track record in high-growth tech sales is preferred.

Qualifications

• 8+ years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build relationships with technical customers.
• Ability to drive and close upsell opportunities for Stripe products in long-term engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in an ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size.
• Identify and understand users' pain points to propose Stripe solutions.
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams.

Skills

Client-facing sales

Technical ecosystem understanding

Upsell & expansions

Pricing & cost analysis

Cross-functional project management

Stakeholder collaboration

Ambiguity handling

Verbal & written communication

Tools

Excel

SQL

Job description

Stripe, Inc. is seeking an Account Executive to own renewals and negotiate terms while driving product adoption across startups and SMBs. You will build and execute full sales cycles, generate leads, and collaborate across product, risk, and operations to optimize Stripe solutions.

The role requires strategic thinking, strong relationship management, and the ability to close upsell opportunities in a fast-paced environment. A track record in high-growth tech sales is preferred.