Starlink Enterprise Account Lead – Government

SPACE EXPLORATION TECHNOLOGIES CORP; Hawthorne (CA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Paid parental leave

Paid vacation and holidays

Employee Stock Purchase Plan

Job summary

A leading aerospace company seeks a Starlink Account Lead in Hawthorne to manage enterprise customer accounts, ensuring exceptional service and maximizing revenue growth. The ideal candidate will have a strong background in account management, especially with government clients, and a passion for technology-driven solutions. Responsibilities include onboarding, ongoing account management, and collaborating across teams to enhance customer experience and satisfaction. Competitive salary and comprehensive benefits are offered.

Qualifications

• 2+ years of account management experience.
• 1+ year experience with government customers.
• 3+ years supporting a technical product/service.

Responsibilities

• Act as primary contact for assigned government customers.
• Deliver efficient customer service and resolve issues.
• Build relationships to manage customer expectations.

Skills

Account management

Customer success

Technical support

Project management

Education

Bachelor’s degree or equivalent

Job description

A leading aerospace company seeks a Starlink Account Lead in Hawthorne to manage enterprise customer accounts, ensuring exceptional service and maximizing revenue growth. The ideal candidate will have a strong background in account management, especially with government clients, and a passion for technology-driven solutions. Responsibilities include onboarding, ongoing account management, and collaborating across teams to enhance customer experience and satisfaction. Competitive salary and comprehensive benefits are offered.