Starbucks Store Manager

Starbucks @ The Residence Inn, Buffalo; Buffalo (NY); On-site; USD 68,000 - 78,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation, sick days and holidays

401K Retirement plan with company for

Travel discounts on branded properties

Job summary

Starbucks @ The Residence Inn, Buffalo is seeking a Store Manager to lead the Starbucks team inside the Residence Inn Buffalo-Downtown. Located at 620 Delaware Ave, Buffalo, NY 14202, this role oversees beverage preparation, staffing, guest service and store financials while ensuring brand standards.

The position involves hiring, training, scheduling and performance reviews, with a focus on creating a positive, productive work environment.

Qualifications

• Previous food and beverage or restaurant experience preferred.
• Supervisory experience preferred.
• High school diploma or equivalent preferred.
• Ability to understand guest service guidelines.
• Computer skills including Word and Excel preferred.

Responsibilities

• Greet guests and answer menu questions.
• Take orders accurately and promptly.
• Prepare beverages per procedures and brand standards.
• Process payments and manage cash handling.
• Hire, train, schedule and assess staff performance.
• Develop a positive work environment.

Skills

Staff supervision

Customer service

Financial analysis

Cash handling

Safety compliance

Education

High School diploma or equivalent

Tools

Property management system

Excel

Word

Intranet

Job description

Starbucks @ The Residence Inn, Buffalo
620 Delaware Ave
Buffalo, NY 14202, USA

Description

Starbucks Store Manager

Location:

The Starbucks located inside the Residence Inn by Marriott Buffalo-Downtown 620 Delaware Ave, Buffalo, NY 14202

[phone]

The Starbucks at the Residence Inn is seeking a Store Manager to join the Starbucks team! This Starbucks is located in the center of Downtown Buffalo, attached to the Residence Inn Downtown hotel.

The Starbucks at the Residence Inn is one of the properties owned and managed by the award-winning hotel management company.

This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The supervisor is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks and Buffalo Lodging Associates guiding principles.

Responsibilities include:

• Greeting guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
• Cleaning equipment and areas. Restocking service items
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Manager Duties Include- hiring, training scheduling, regularly conducting performance assessments, providing feedback, and setting challenging goals
• Developing a positive, respectful, productive and professional work environment
• Any other tasks / duties as requested by management

Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

Salary range: 68K-78K

What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
• Supervisory experience preferred
• Experience analyzing financial reports a plus
• High School diploma or equivalent is preferred.
• Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Motivations

Preferred

Goal Completion

Goal Completion

Inspired to perform well by the completion of tasks

Peer Recognition

: Inspired to perform well by the praise of coworkers

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.