Starbucks Supervisor

Starbucks - Rochester - 5 Star Bank Plaza; City of Rochester (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Sick days

401K plan

Travel discounts

Job summary

Starbucks in Rochester, NY is seeking a Store Supervisor to lead a team of partners, ensuring exceptional service and beverage quality.

You will manage staffing, scheduling, training, and daily operations, while upholding Starbucks and Buffalo Lodging's standards. This role requires a strong guest focus, financial awareness, and safety compliance.

Qualifications

• Experience in food and beverage or restaurant environments preferred.
• Supervisory experience required.
• Experience analyzing financial reports is a plus.
• High School diploma or equivalent preferred.
• Computer skills including Word and Excel are preferred.

Responsibilities

• Greet guests and answer menu questions.
• Take accurate and prompt orders.
• Prepare beverages quickly per standards.
• Handle payments and cash handling per policies.
• Maintain cleanliness and replenish items as needed.
• Lead staff scheduling and performance feedback.
• Ensure safety, security and brand standards.

Skills

Supervisory experience

Financial analysis

Customer service

Team leadership

Education

High School diploma or equivalent

Tools

Property management system

Word

Excel

Intranet

Job description

Description

Starbucks Store Supervisor

Location:

The Starbucks located at 100 Chestnut St. Rochester, NY 14604

[phone]

The Starbucks in the Five Star Bank Plaza is seeking a Store Supervisor to join the Starbucks team!

$19-$20/hr

The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel management company.

This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The supervisor is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks and Buffalo Lodging Associates guiding principles.

Responsibilities include:

• Greeting guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
• Cleaning equipment and areas. Restocking service items
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Supervisory Duties Include- hiring, training scheduling, regularly conducting performance assessments, providing feedback, and setting challenging goals
• Developing a positive, respectful, productive and professional work environment
• Any other tasks / duties as requested by management

Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
• Supervisory experience preferred
• Experience analyzing financial reports a plus
• High School diploma or equivalent is preferred.
• Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• $19-20/ hr
• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.