Starbucks Supervisor

Buffalo Lodging Associates, LLC; Buffalo (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation, sick days and holidays

401K Retirement plan with companymatch

Travel discounts on our branded hotels

Job summary

Buffalo Lodging Associates, LLC operates the Starbucks at the Residence Inn Buffalo-Downtown. We are seeking a Store Supervisor to lead a team, manage staffing, ensure guest satisfaction, and uphold product quality in a fast-paced hotel retail setting.

This role requires supervising and directing the workforce, making staffing decisions, and managing store performance. Competitive pay is offered with weekly pay and benefits for full-time staff.

Qualifications

• Previous food and beverage or restaurant experience preferred.
• Supervisory experience preferred.
• Ability to understand company procedures and guest service standards.
• High School diploma or equivalent preferred.
• Computer knowledge including Word and Excel strongly preferred.

Responsibilities

• Greet guests and answer questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages following brand standards.
• Process payments, cash handling, and room charges.
• Maintain clean equipment and areas; restock as needed.
• Supervise staff: hiring, training, scheduling, and performance reviews.
• Foster a positive, respectful work environment.
• Adhere to safety, sanitation, and security policies.

Skills

Supervisory experience

Staff scheduling

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Word/Excel

Job description

Starbucks @ The Residence Inn, Buffalo
620 Delaware Ave
Buffalo, NY 14202, USA

• Travel Required : No

Description

Location:

The Starbucks located inside the Residence Inn by Marriott Buffalo-Downtown 620 Delaware Ave, Buffalo, NY 14202

[phone]

The Starbucks at the Residence Inn is seeking a Store Supervisor to join the Starbucks team! This Starbucks is located in the center of Downtown Buffalo, attached to the Residence Inn Downtown hotel.

The Starbucks at the Residence Inn is one of the properties owned and managed by the award-winning hotel management company.

This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The supervisor is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store.

Responsibilities include:

• Greeting guests and answer all questions about the menu.
• Accurate and prompt order taking.
• Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
• Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
• Cleaning equipment and areas. Restocking service items
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Supervisory Duties Include- hiring, training scheduling, regularly conducting performance assessments, providing feedback, and setting challenging goals
• Developing a positive, respectful, productive and professional work environment
• Any other tasks / duties as requested by management.

Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

Pay range: $19.00-$20.00

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
• Supervisory experience preferred
• Experience analyzing financial reports a plus
• High School diploma or equivalent is preferred.
• Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Travel Required

No .

Preferred

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Peer Recognition

: Inspired to perform well by the praise of coworkers

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.