Stand Manager: Lead Coffee Stand Operations & Culture

Drive Thru Brew HQ; West Hartford (CT); On-site; USD 56,000 - 68,000; Full time

Job summary

7 Brew in West Hartford, CT is seeking a Stand Manager to lead the crew, grow the business, and preserve the brand culture and values.

You will manage daily stand operations, training, scheduling, and health-inspection readiness while delivering fast, friendly service and strong cost control.

This leadership role requires guiding multiple personalities, coaching staff, and ensuring exceptional guest experiences during peak hours.

Qualifications

• Demonstrated ability to build and lead a team, control costs, and maintain high operational standards.
• Proficiency in all operational roles within the stand, from barista duties to shift lead responsibilities.
• Ability to work flexible hours, including early mornings, late nights, weekends, and holidays as necessary.
• Visit the stand outside of scheduled shifts to coach, observe, train & perform administrative duties
• Be available by phone or in person to promptly address any needs
• Regularly work weekends & be available to work holidays, if necessary
• Beginner-level proficiency in Microsoft Office Suite.

Responsibilities

• Preserve and promote 7 Brew’s culture, mission statement, and values.
• Lead through our values of Kindness, Speed, and Accuracy.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Oversee daily operations, including inventory management, cash handling, and scheduling.
• Train and coach new hires and existing staff, ensuring operational excellence and readiness for health inspections.
• Oversee and execute various events with the stand team to ensure proper community engagement.
• Create weekly shift schedules considering crew needs and availability, aiming to maintain low labor costs while ensuring efficient operations.
• Foster team bonding and develop leadership among staff through regular feedback and organized team events.
• Take ownership of solutions.
• Follow and enforce all compliance regulations at the state and federal level.
• Develop new leaders by providing regular feedback to each team member on strengths and areas for growth.
• Follow all performance management processes to maintain a fair and consistent environment.

Skills

Team leadership

Cost control

Operational excellence

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

7 Brew in West Hartford, CT is seeking a Stand Manager to lead the crew, grow the business, and preserve the brand culture and values.

You will manage daily stand operations, training, scheduling, and health-inspection readiness while delivering fast, friendly service and strong cost control.

This leadership role requires guiding multiple personalities, coaching staff, and ensuring exceptional guest experiences during peak hours.