Stand Manager: Growth, Ops & Team Leader

7Brew Coffee; Lockport (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

The Manager at 7 Brew Coffee is responsible for location growth, profitable operation, and preserving the brand culture. The role leads a diverse crew, coaching and training while ensuring exceptional customer experiences across peak hours. You report to the District Manager and oversee overall stand operations.

In addition to scheduling, you coach, train, perform admin duties, manage inventory, health compliance, and develop future leaders in a fast-paced coffee stand environment.

Qualifications

• Be able to lead a large team in a fast-paced stand.
• Demonstrate strong customer service and coaching.
• Schedule shifts with cost-conscious staffing and coverage.
• Maintain health and safety standards across shifts.
• Monitor inventory and equipment readiness.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Work with the crew’s needs and availability to create a weekly shift schedule maintaining a low cost of labor while ensuring quick wait times and short lines.
• Monitor and maintain necessary inventory, small wares, and equipment.
• Ensure appropriate cash handling, deposits, and change for the stand.
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas.
• Take ownership of solutions.
• Ensure crew is knowledgeable and meeting all health requirements.
• Develop new leaders.
• Implement and communicate directives from upper management.
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development.

Skills

Leadership

Customer service

Team coaching

Scheduling

Inventory control

Safety compliance

Physical stamina

Communication

Tools

MS Office

Job description

The Manager at 7 Brew Coffee is responsible for location growth, profitable operation, and preserving the brand culture. The role leads a diverse crew, coaching and training while ensuring exceptional customer experiences across peak hours. You report to the District Manager and oversee overall stand operations.

In addition to scheduling, you coach, train, perform admin duties, manage inventory, health compliance, and develop future leaders in a fast-paced coffee stand environment.