Staffing Implementation Lead

Eclipse Advantage; Fort Worth (TX); On-site; USD 105,000 - 135,000; Full time

Job summary

Eclipse Advantage is seeking an Implementation Manager to lead nationwide onboarding, transition, and stabilization of staffing programs. You will direct cross-functional teams, manage client relationships, and ensure go-live readiness and ongoing operational excellence.

You will build executive-level communications, develop project plans, and drive strategic workforce transition initiatives while coordinating between Operations, Recruiting, HR, Payroll, Billing, IT, Safety, and Training.

Qualifications

• Bachelor’s degree in Business, Operations, Human Resources, Project Management, or related field preferred.
• 5+ years of staffing, workforce solutions, operations, implementation, project management, or consulting experience.
• 3+ years of leadership experience managing people and cross-functional teams.
• Proven experience leading large-scale, multi-site, or complex client implementations.
• Strong executive presence with exceptional written, verbal, and presentation skills.
• Ability to build and deliver professional PowerPoint presentations and executive communications.
• Experience working directly with clients in highly visible, customer-facing environments.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced proficiency with Microsoft Office, including PowerPoint, Excel, Word, and Teams.
• Ability to manage competing priorities in a fast-paced environment.
• PMP, Lean, Six Sigma, or similar project management certifications preferred.

Responsibilities

• Serve as the primary client-facing implementation lead throughout the project lifecycle.
• Build trusted relationships with client executives, operational leaders, HR partners, and site leadership.
• Facilitate executive steering meetings, implementation reviews, and go-live readiness discussions.
• Develop and deliver professional presentations, project updates, executive summaries, and business reviews.
• Provide strategic recommendations and consultative guidance regarding workforce transitions, recruiting strategies, and operational readiness.
• Represent the organization during client meetings, prospect discussions, and sales presentations as a subject matter expert.
• Lead multiple complex implementation projects simultaneously from contract execution through stabilization.
• Develop detailed project plans, timelines, risk assessments, communication plans, and implementation playbooks.
• Coordinate activities across Operations, Recruiting, HR, Payroll, Billing, IT, Safety, and Training.
• Establish project governance, milestones, success metrics, and reporting structures.
• Identify implementation risks and proactively develop mitigation strategies to remove barriers and ensure a successful go-live.
• Drive issue resolution and escalation management while maintaining project momentum.
• Ensure program stability before project close by confirming client-specific operational processes are in place and executed consistently, OSMs are fully trained and performing effectively, operational KPIs are achieved, and the program is ready for long‑term success before formal implementation completion.

Skills

Leadership

Project management

Executive presence

Communication

PowerPoint proficiency

Analytical thinking

Client-facing

Time management

Education

Bachelor’s degree in Business/Operations/HR/PM

Tools

Microsoft Office

Job description

Eclipse Advantage is seeking an Implementation Manager to lead nationwide onboarding, transition, and stabilization of staffing programs. You will direct cross-functional teams, manage client relationships, and ensure go-live readiness and ongoing operational excellence.

You will build executive-level communications, develop project plans, and drive strategic workforce transition initiatives while coordinating between Operations, Recruiting, HR, Payroll, Billing, IT, Safety, and Training.