Staffing Coordinator

The Advance Group Staffing; Sylvania (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

The Advance Group Staffing is seeking a Staffing Coordinator to front our candidate and employee experience at the front desk. This entry-level role focuses on onboarding temporary staff, with light sourcing and day-to-day operations.

Responsibilities include welcoming temporary employees, guiding them through paperwork and background checks, and coordinating with recruiters to keep operations running smoothly. Strong customer service and multitasking skills are essential.

Qualifications

• High school diploma or equivalent; entry-level position.
• Strong customer service background or experience.
• Ability to multitask and manage competing priorities.
• Tech proficiency navigating HR/digital platforms and standard office software.

Responsibilities

• Front Desk & Temporary Employee Support: serve as the welcoming face and main contact for temporary employees; handle inquiries.
• Onboarding: guide new temporary hires through orientations, digital paperwork, background screenings, and assignment details.
• Multitask in a Dynamic Environment: balance walk-in traffic, calls, inquiries, and onboarding paperwork.
• Targeted Talent Sourcing (5-10%): assist recruiters with light candidate research via job boards and social media.
• Team & Operations Support: partner with internal recruiters and participate in on-call rotation.

Skills

Customer service

Multitasking

Tech proficiency

MS Office

HR systems

Education

High school diploma

Tools

Microsoft Office Suite

HR / applicant tracking systems

Job description

As a Staffing Coordinator, you are the face of our candidate and employee experience! This entry-level role is perfect for an organized, tech-savvy professional who excels at multitasking and delivers exceptional customer service. Stationed at our front desk, you will focus primarily on delivering top-notch support to our temporary employees and guiding them through the onboarding process, while handling light candidate sourcing (5-10% of the role) and managing day-to-day front desk operations.

What You'll Do

• Front Desk & Temporary Employee Support: Serve as the welcoming face, voice, and main point of contact for our temporary employees - answering questions, resolving payroll/assignment inquiries, and delivering exceptional customer service daily.
• Onboarding: Walk new temporary hires through orientations, digital paperwork, background screenings, and assignment details to ensure a seamless, positive start.
• Multitask in a Dynamic Environment: Effortlessly balance walk-in traffic, high-volume phone calls, employee inquiries, and administrative paperwork without missing a beat.
• Targeted Talent Sourcing (5-10%): Occasionally assist recruiters by conducting light candidate research and outreach through job boards and social media to help fill open roles.
• Team & Operations Support: Partner with internal recruiters and participate in the team's on-call rotation.

Who You Are

• Customer Service Champion: You genuinely care about helping people, bring warmth and patience to every interaction, and thrive on resolving employee issues quickly and effectively.
• Master Multitasker: You excel at juggling high-volume phone calls, walk-in temporary staff, and time-sensitive onboarding paperwork simultaneously.
• Tech-Savvy: You adapt quickly to digital tools, learn new software with ease, and are comfortable using Microsoft Office Suite (Outlook, Word, Excel, Teams) and applicant tracking/HR systems.
• Clear & Supportive Communicator: You communicate clearly in person, on the phone, and in writing, making complex onboarding details easy for temporary staff to understand.
• Detail-Oriented & Adaptable: You stay focused on compliance details while shifting gears effortlessly in a fast-paced front-desk setting.

Requirements

• High school diploma or equivalent (Entry-level position; prior staffing experience is not required)
• Strong customer service background (experience in retail, hospitality, call centers, or front-desk reception is a plus)
• Demonstrated ability to multitask and manage competing priorities effectively
• Tech proficiency and confidence navigating HR/digital platforms and standard office software
• Full-time on-site presence at our front desk
• Reliable transportation for occasional regional office visits or off-site events as needed