Staff Technical Program Manager

openloophealth; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

openloophealth is seeking a Senior Technical Program Manager to lead complex, cross-team programs that align business priorities with measurable delivery. You will coordinate planning, facilitate tradeoffs, and drive improvements in operating practices and reporting for strategic initiatives.

You will own long-range delivery plans, connect business goals to engineering work, and communicate updates to executives and teams using clear dashboards and metrics.

Qualifications

• Six+ years in technical program management or a comparable strategic technical role.
• Fluency in architecture, APIs, integrations, and dependencies; engineering degree not required.
• Experience linking technical programs to objectives and measurable business results.
• Clear written and verbal communication, including presenting to senior stakeholders.
• Experience using delivery metrics and Jira to manage work at scale.
• Skill in structuring backlogs, epics, milestones, and executive dashboards with prioritization.

Responsibilities

• Own cross-functional technical programs linked to organizational objectives and measurable outcomes.
• Turn business needs into clear program plans and actionable requirements for engineering teams.
• Partner with engineering and business leaders to prioritize work and negotiate scope, timelines, and impact.
• Coordinate Agile ceremonies, cross-team planning, backlogs, milestones, and dependencies across multiple teams.
• Identify risks and blockers early, then work with stakeholders to resolve them.
• Prepare audience-specific updates, from concise leadership summaries to detailed delivery views for engineering teams.
• Use delivery metrics and retrospectives to identify bottlenecks and improve predictability, velocity, and communication.

Skills

Agile methodologies

Program coordination

Stakeholder communication

Backlog management

Executive reporting

Risk management

Tools

Jira

Job description

Role overview

Lead complex technical programs that connect business priorities to measurable delivery across engineering teams. As a senior individual contributor, you will coordinate planning and execution, help teams make clear tradeoffs, and improve the operating practices and reporting used to deliver strategic initiatives.

Responsibilities

• Own cross-functional technical programs linked to organizational objectives and measurable outcomes.


• Turn business needs into clear program plans and actionable requirements for engineering teams.


• Partner with engineering and business leaders to prioritize work and negotiate scope, timelines, and impact.


• Coordinate Agile ceremonies, cross-team planning, backlogs, milestones, and dependencies across multiple teams.


• Identify risks and blockers early, then work with stakeholders to resolve them.


• Prepare audience-specific updates, from concise leadership summaries to detailed delivery views for engineering teams.


• Use delivery metrics and retrospectives to identify bottlenecks and improve predictability, velocity, and communication.

Requirements

• At least six years in technical program management or a comparable strategic technical role.


• Strong working knowledge of Agile software development, including Scrum and frameworks such as SAFe.


• Technical fluency to understand architecture, APIs, integrations, and dependencies; an engineering background is not required.


• Experience connecting technical programs to objectives and measurable business results.


• Clear written and verbal communication, including presenting to senior stakeholders and tailoring reports to different audiences.


• Experience using delivery metrics and project management tools such as Jira to manage work at scale.


• Skill in structuring backlogs, epics, milestones, and executive-ready dashboards, with sound prioritization and stakeholder influence.

Nice to have

• Scrum or SAFe certification.


• Experience in healthcare, virtual care, healthcare operations, or clinical, pharmacy, or technical integrations.


• Experience in fast-growing or globally distributed teams.

Benefits and work setup

• medical, dental, and vision plans


• flexible spending or health savings accounts


• flexible paid time off


• a 401(k) with company match


• life and pet insurance