Role overview
A senior technical program manager is needed to lead complex programs at the heart of a fintech company's financial operations, specifically the money movement domain. The role centers on delivering flawless, high-velocity deposits and withdrawals while ensuring every transaction is tracked with precision and transparency. Beyond core processing, the program manager will shape a self-service product that empowers administrators, participants, and internal operations teams, making accurate financial inflow the trusted foundation of the broader customer experience.
Responsibilities
- Partner with design, product management, and engineering teams to drive cross-functional planning and execution
- Identify and mitigate execution risks by clarifying scope, removing blockers, and coordinating stakeholder communication
- Build schedules, set goals, and define milestones for individual projects and the broader team portfolio
- Maintain lightweight bookkeeping practices that keep sprints running smoothly and predictably
- Track and report progress in formats tailored to each audience, from engineering to executive leadership
- Run and continuously improve planning, execution, and reporting rhythms across the organization
- Support long-range activities including roadmap planning, resourcing, and cost management
- Spot opportunities to increase operational efficiency and overall impact
- Reinforce a culture of focus, delivery, and accountability
Requirements
- Bachelor's degree in engineering, computer science, or a related technical field
- Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences
- Demonstrated collaboration ability and leadership presence across cross-functional teams
- 3+ years of technical program management experience in a related industry
- Working knowledge of Agile Software Development Life Cycle practices
- Hands-on experience with cloud-based, service-oriented architectures
- Track record of building and shipping successful products
- Capacity to dive into deep technical problems and use data to surface solutions
Nice to have
- Experience operating within highly regulated environments where accuracy, auditability, and compliance are first-order concerns
- Familiarity with financial transactions, payment rails, or core banking systems
Benefits and work setup
- Mental health support for employees and dependents
- Fertility, family-forming, and student loan resource benefits
- Monthly work-from-home stipend and quarterly lifestyle stipend
- Virtual and in-person team-building events and offsites designed to build collaboration and camaraderie