Staff Software Engineer, CRM Platform (SaaS + AI)

Storable; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health coverage

401(k) match

HSA contribution

Flexible vacation policy

Parental leave

Job summary

Storable is seeking a Staff Software Engineer to shape the next chapter of its CRM platform, a large-scale multi-tenant SaaS application. You’ll stabilize and scale reliability, data-sync correctness, and performance while enabling an event-driven architecture and AI-assisted delivery.

The role blends hands-on coding (40–50%) with architecture, mentoring, and cross-team alignment. You’ll guide technical strategy across CRM initiatives, own critical systems, and raise standards in deployment,

Qualifications

• 8+ years of professional software engineering experience in SaaS or product engineering environments.
• 3+ years operating at Staff, Principal, or Lead level guiding architecture and mentoring other engineers.
• Deep knowledge of application scalability and performance under load.
• Experience evolving large codebases toward modular, event-driven microservice architectures.
• Experience with AI-assisted development tools in daily workflows.
• Familiarity with self-storage, property management, or CRM domains.

Responsibilities

• Take on the largest, most ambiguous problems spanning the CRM domain and adjacent teams, decomposing multi-team initiatives into clear, well-sequenced workstreams.
• Own the technical strategy and architecture for CRM initiatives across multiple teams with data-driven tradeoffs.
• Act as a directly responsible owner for reliability and correctness in high‑risk areas (communications, collections, data sync, billing).
• Drive large cross‑team initiatives from design through delivery and unblock teams around you.
• Raise release, deployment, and engineering‑process standards (canary/blue‑green deployments, environment management).
• Write production‑ready code across the stack (Angular, Node.js/TypeScript, PHP/Phalcon, MySQL, Redis, Elasticsearch/OpenSearch, AWS).
• Design end‑to‑end observability with metrics, logs, and traces using Datadog, Grafana, CloudWatch.
• Evaluate AI-assisted development to improve velocity, quality, and reliability across teams.
• Set technical direction for scaling and modernizing the CRM stack toward modular, event‑driven architecture.
• Mentor Senior and Staff Engineers and align CRM with Product and partner teams.
• Communicate clearly with technical and leadership audiences to foster continuous improvement.

Job description

Storable is seeking a Staff Software Engineer to shape the next chapter of its CRM platform, a large-scale multi-tenant SaaS application. You’ll stabilize and scale reliability, data-sync correctness, and performance while enabling an event-driven architecture and AI-assisted delivery.

The role blends hands-on coding (40–50%) with architecture, mentoring, and cross-team alignment. You’ll guide technical strategy across CRM initiatives, own critical systems, and raise standards in deployment,