Staff Software Engineer, AI-Native Platform & DevOps

ServiceNow; California (MO); Remote; USD 157,000 - 262,000; Full time

Benefits offered by this job

Health plans

401(k) plan

ESPP

Volunteer donation matching

Flexible time away

Family leave

Job summary

ServiceNow is seeking a highly motivated Staff Software Engineer for platform engineering across DevOps, Deployment, and Performance Engineering. This role focuses on CI/CD enablement, AI-native tooling, and observability, partnering with multiple engineering teams to ship software with speed and confidence.

The candidate will drive the strategy for cross-team platform initiatives, performance engineering, and developer productivity, with leadership responsibilities and a direct impact on how AI

Qualifications

• When requiring leadership in DevOps and platform tooling.
• Experience with CI/CD pipelines, release automation, and observability.
• Strong understanding of distributed systems and scalable services.

Responsibilities

• Contribute to CI/CD and release engineering initiatives.
• Own observability infrastructure and centralized dashboards.
• Architect batch API strategies to improve reliability.
• Lead AI-enabled DevOps tooling and developer productivity improvements.

Skills

Java

JavaScript

Python

Distributed systems

CI/CD concepts

Tools

Jenkins

GitHub Actions

Kubernetes

Job description

ServiceNow is seeking a highly motivated Staff Software Engineer for platform engineering across DevOps, Deployment, and Performance Engineering. This role focuses on CI/CD enablement, AI-native tooling, and observability, partnering with multiple engineering teams to ship software with speed and confidence.

The candidate will drive the strategy for cross-team platform initiatives, performance engineering, and developer productivity, with leadership responsibilities and a direct impact on how AI