Staff Platform Engineer: AI-Driven DevOps

SmartRecruiters, Inc.; San Diego (CA); Hybrid; USD 150,000 - 262,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Staff Software Engineer for platform engineering across DevOps, Deployment, and Performance Engineering to lead CI/CD, cross-team AI development, and observability practices. This role focuses on enabling developers to ship quickly with reliable release quality and measurable performance across distributed services.

You will guide technical strategy, mentor teams, and collaborate with cross-functional partners to scale AI-native DevOps platforms while shaping engineering

Qualifications

• 10+ years of software engineering in cloud-based env with senior/lead IC role.
• Deep hands-on with CI/CD platforms and DevOps tooling at scale.
• Kubernetes and container orchestration expertise.

Responsibilities

• Design and execute CI/CD pipeline enablement and performance engineering.
• Own platform observability infrastructure and dashboards.
• Drive AI-enabled engineering workflows and governance meetings.

Skills

CI/CD tooling

Kubernetes

Observability tooling

DevOps at scale

AI in engineering workflows

Cross-functional collaboration

Engineering leadership

Tools

Jenkins

GitHub Actions

Grafana

Prometheus

OpenTelemetry

Job description

ServiceNow is seeking a Staff Software Engineer for platform engineering across DevOps, Deployment, and Performance Engineering to lead CI/CD, cross-team AI development, and observability practices. This role focuses on enabling developers to ship quickly with reliable release quality and measurable performance across distributed services.

You will guide technical strategy, mentor teams, and collaborate with cross-functional partners to scale AI-native DevOps platforms while shaping engineering