Staff Software Engineer, AI-Driven Customer Ops Platform

Coinbase, Inc.; Indiana; Hybrid; USD 97,000 - 129,000; Full time

Job summary

Coinbase, Inc. is seeking a Staff Software Engineer to lead architectural decisions for the Customer Administration Engineering team, building secure, scalable internal platforms and evolving Control Center into AI-enabled operations.

The role focuses on cross-team collaboration, reliability, security, and delivering high-impact platform capabilities for internal specialists across multiple Coinbase functions.

Qualifications

• 8+ years of hands-on software engineering experience with large-scale distributed systems.

Responsibilities

• Architect and deliver foundational platform capabilities for internal customer operations.

Skills

Backend design

Distributed systems

Go

gRPC

Kubernetes

Terraform

CI/CD

SQL/NoSQL

Security controls

AI integration

Tools

MCP

GraphQL

AWS

Kafka

Job description

Coinbase, Inc. is seeking a Staff Software Engineer to lead architectural decisions for the Customer Administration Engineering team, building secure, scalable internal platforms and evolving Control Center into AI-enabled operations.

The role focuses on cross-team collaboration, reliability, security, and delivering high-impact platform capabilities for internal specialists across multiple Coinbase functions.