Staff Software Engineer — AI-Driven CX Platform

Coinbase; San Francisco (CA); On-site; USD 218,025 - 256,500; Full time

Job summary

Coinbase is seeking a Staff Software Engineer to join the Customer Administration Engineering team. The role focuses on enhancing Control Center to support approximately 7,000 users across various departments. Candidates should have 8+ years of software engineering experience, specializing in cloud-native infrastructure, API development, and secure internal tools.

This position aims to lead architectural decisions, mentor engineers, and drive critical projects in an innovative, fast-paced environment, contributing to the financial technology sector.

Qualifications

• 8+ years of software engineering experience with large-scale systems.
• Proficiency in architecting and delivering high-traffic distributed systems.
• Experience leading complex technical initiatives from conception to production.

Responsibilities

• Own the architecture and delivery of foundational platform capabilities.
• Drive evolution of Control Center into an AI-agent-ready operations platform.
• Lead technical direction and author TDDs for new initiatives.

Skills

Backend service design

API development (gRPC, MCP, GraphQL)

Microservices architectures

Cloud-native infrastructure (AWS, Kubernetes, Terraform)

Data governance

Generative AI utilization

Tools

Kafka

Redis

SQL or NoSQL databases

Job description

Coinbase is seeking a Staff Software Engineer to join the Customer Administration Engineering team. The role focuses on enhancing Control Center to support approximately 7,000 users across various departments. Candidates should have 8+ years of software engineering experience, specializing in cloud-native infrastructure, API development, and secure internal tools.

This position aims to lead architectural decisions, mentor engineers, and drive critical projects in an innovative, fast-paced environment, contributing to the financial technology sector.