Senior Staff Engineer, AI Automation Platform (Remote-First)

Coinbase, Inc.; Dover (DE); Hybrid; USD 254,000 - 299,000; Full time

Job summary

Coinbase is seeking a Senior Staff Software Engineer on the Core Automation team to architect and build Agentic AI systems that automate customer support and compliance at scale. You will design a reusable platform of primitives and orchestration tools to enable other teams to adopt Agentic AI across domains, while driving alignment with product, compliance, and operations to deliver scalable solutions.

The role emphasizes production readiness, grounding, and reducing hallucinations, with

Qualifications

• 12+ years of backend software engineering experience with production-scale systems.
• Proven track record shipping LLM-based or Agentic AI applications to production.
• Experience architecting distributed systems handling massive scale.

Responsibilities

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation.
• Architect a reusable platform of primitives, orchestration tools, and interfaces for other teams to adopt Agentic AI.
• Drive cross-functional alignment with product, compliance, and operations to translate business needs into scalable technical solutions.
• Lead technical strategy for moving LLM-based applications from prototype to production, including grounding and reducing hallucination.
• Mentor engineers across the team on system design and best practices in AI/ML.

Skills

Golang

LLM/Agentic AI

Distributed systems

Cross-functional collaboration

Mentoring seniors

Job description

Coinbase is seeking a Senior Staff Software Engineer on the Core Automation team to architect and build Agentic AI systems that automate customer support and compliance at scale. You will design a reusable platform of primitives and orchestration tools to enable other teams to adopt Agentic AI across domains, while driving alignment with product, compliance, and operations to deliver scalable solutions.

The role emphasizes production readiness, grounding, and reducing hallucinations, with