Staff Software Engineer - AI Agents, Scale Globally, Equity

Decagon; United States; Remote; USD 200.000 - 400.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental & Vision

Life Insurance

Retirement Plan

Zusammenfassung

Decagon is seeking an experienced Engineer on the Agent Product Engineering team to own the end‑to‑end development of next‑gen AI agents. You will design, implement, and ship scalable agents that assist millions of users, working directly with leaders across finance, healthcare, and hospitality to solve real customer needs.

You will work on challenging system problems, leveraging multi‑modal models and the latest AI tech to deliver reliable, scalable, and delightful customer experiences at scale.

Qualifikationen

• 8+ years of industry experience in software engineering.
• Proficiency with Python and Typescript.
• Strong experience with asynchronous programming.
• Experience with multi-modal models is a plus.

Aufgaben

• Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention.
• Identify cross‑customer trends that guide the evolution of Decagon’s agent building platform and research efforts.
• Experiment with and evaluate the latest text and voice models, then integrate them at scale with large enterprise‑grade customers.

Kenntnisse

Python

Typescript

Asynchronous programming

Multi-modal models

Jobbeschreibung

Decagon is seeking an experienced Engineer on the Agent Product Engineering team to own the end‑to‑end development of next‑gen AI agents. You will design, implement, and ship scalable agents that assist millions of users, working directly with leaders across finance, healthcare, and hospitality to solve real customer needs.

You will work on challenging system problems, leveraging multi‑modal models and the latest AI tech to deliver reliable, scalable, and delightful customer experiences at scale.