Staff Site Reliability Engineer (Remote)

Ladders

United States

Remote

USD 198,000 - 368,000

Full time

18 hours ago
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Benefits offered by this job

Unlimited PTO
Paid holidays
Parental leave
Medical coverage
Dental coverage
Mental health support
401(k) matching
Virtual care services
Legal services
Learning & development

Job summary

Ladders is seeking a Staff Site Reliability Engineer to strengthen the reliability and operability of our cloud services for enterprise customers. This remote US role blends software engineering with infrastructure automation, observability, and cross-functional influence to raise service quality.

You will partner with product and engineering teams, design resilient distributed systems, and lead incident response improvements while mentoring senior engineers.

Qualifications

  • 8+ years of software engineering experience for cloud products.
  • Proficiency in backend languages such as C#, Java, Go, or TypeScript/Node.js.
  • Hands-on experience with Kubernetes and IaC tools such as Terraform or Pulumi.
  • Deep knowledge of CI/CD tools and practices.
  • Strong observability expertise and experience with metrics and SLOs.
  • Ability to lead cross-functional initiatives and influence architecture.

Responsibilities

  • Write high-quality, production-grade code.
  • Design distributed, multi-region services with a focus on failure modes.
  • Collaborate with product teams to establish and align on reliability standards.
  • Automate system instrumentation for effective detection and response.
  • Lead blameless post-incident reviews and implement systemic fixes.
  • Mentor and elevate the skill set of senior engineers.

Skills

Leadership
Observability
Distributed systems
Incident response
Cloud software engineering
Mentorship

Tools

Kubernetes
Terraform
Pulumi
CI/CD tooling

Job description

Ladders is seeking a Staff Site Reliability Engineer to strengthen the reliability and operability of our cloud services for enterprise customers. This remote US role blends software engineering with infrastructure automation, observability, and cross-functional influence to raise service quality.

You will partner with product and engineering teams, design resilient distributed systems, and lead incident response improvements while mentoring senior engineers.

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