Senior SRE (Remote) - Scale, Availability & Multi-Region

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Stock options

401(k) plan with match

High-quality work equipment

Catered lunches (on-site)

Job summary

Ladders is seeking a Senior/Staff Site Reliability Engineer to shape the reliability, scalability, and operational excellence of a high-volume cloud platform serving a large-scale device ecosystem. This role partners with engineering and customer-facing teams to improve infrastructure resilience and multi-region deployments.

Based remotely in the US, you will impact availability and production readiness in a fast-moving technology environment, with strong emphasis on customer success and

Qualifications

• 5-7 years of experience in production AWS environments using Terraform.
• Expertise in high availability, multi-region infrastructure with Kubernetes.
• Experience managing large sharded MongoDB clusters under heavy workloads.
• Background in high-growth startup environments.
• Strong communication skills with a focus on customer success.

Responsibilities

• Develop and manage core infrastructure with Terraform on AWS via EKS.
• Lead initiatives to achieve 99.99% availability and implement multi-region deployment.
• Support a platform operating at very large scale across hundreds of millions of devices.
• Participate in an on-call rotation approximately every 1-2 months.
• Engage directly with customers to gather feedback that informs improvements.

Skills

High availability

Multi-region infra

Customer success

Communication skills

Tools

Terraform

AWS

Kubernetes

MongoDB

Job description

Ladders is seeking a Senior/Staff Site Reliability Engineer to shape the reliability, scalability, and operational excellence of a high-volume cloud platform serving a large-scale device ecosystem. This role partners with engineering and customer-facing teams to improve infrastructure resilience and multi-region deployments.

Based remotely in the US, you will impact availability and production readiness in a fast-moving technology environment, with strong emphasis on customer success and