Principal DevOps Engineer - AI-Driven Reliability (Remote)

Ladders; United States; Remote; USD 220,000 - 255,000; Full time

Benefits offered by this job

Health benefits from day one

401(k) plan

Paid time off

Parental leave

Equity

Wellness reimbursement

Lunch provided

Job summary

Ladders, a leader in the media space, seeks a Principal Software Engineer, DevOps to guide the reliability, automation, and scalability of a cloud-based platform. You will partner with engineering and operations teams to strengthen deployment practices, observability, and reduce toil through automation.

The role includes building internal AI-driven tools to boost SRE efficiency and resilience. Location: Remote - US based candidates only, no visa sponsorship available.

Qualifications

• 12+ years of experience in SRE, DevOps, or similar SaaS operations.
• 3+ years managing AWS services and cloud infrastructure with Terraform; AWS Certification preferred.
• 3+ years working with containerized solutions like Docker and Kubernetes; familiarity with HELM charts.
• 5+ years of experience with programming languages like Go, Python, Bash, or Perl.
• 5+ years with infrastructure automation tools (Terraform, Ansible), CI/CD pipelines (GIT, Jenkins), and configuration management tools (Ansible, Chef).
• Hands-on experience with Linux/Unix platforms, including RedHat, CentOS, Ubuntu, and Amazon Linux.
• Experience building production-level AI systems, integrating tools, and managing failure situations.

Responsibilities

• Support the public cloud platform with cloud services and containerization.
• Develop infrastructure automation using Terraform, Chef, Jenkins, and Go.
• Create and manage production alerts, and conduct root-cause investigations.
• Develop automated operational runbooks.
• Support deployment of the company’s workforce management solution during and outside of office hours.
• Participate in the on-call rotation.
• Build and manage internal AI agents to reduce SRE toil, owning their guardrails and reliability.

Skills

SRE/DevOps

AWS + Terraform

Docker

Kubernetes

Go

Python

Bash

Perl

Ansible

Jenkins

CI/CD

Git

Linux

RedHat/CentOS/Amazon Linux

AI systems

Tools

Terraform

Ansible

Chef

Docker

Kubernetes

Helm

Go

Python

Bash

Perl

Jenkins

Job description

Ladders, a leader in the media space, seeks a Principal Software Engineer, DevOps to guide the reliability, automation, and scalability of a cloud-based platform. You will partner with engineering and operations teams to strengthen deployment practices, observability, and reduce toil through automation.

The role includes building internal AI-driven tools to boost SRE efficiency and resilience. Location: Remote - US based candidates only, no visa sponsorship available.