Staff Product Manager, AI Contract Platform

Ironclad; San Francisco (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health coverage for employees

Parental leave

401(k) with employer match

Mental health support

Wellbeing stipends

Team events

Job summary

Ironclad is seeking a senior product leader to own and advance the Contract Understanding Platform, the extraction and document understanding system powering Search, Smart Import, and AI Agents. You will drive end-to-end data quality, moving beyond flat properties to capture inter-contract relationships and negotiation history.

You will partner across engineering, applied science, design, data, legal experts, Security, and GTM, shaping APIs, schemas, and user experiences while delivering

Qualifications

• 7+ years of product management experience, including staff-level ownership of a technically complex product area.
• Experience shipping production AI/ML, developer platform, data infrastructure, or search products.
• Fluency with LLM systems, extraction or retrieval, APIs, data models, evaluation methods, latency, and cost.
• Strong quantitative judgment, including ability to tell offline benchmark performance from actual production quality.
• Platform instincts: solve immediate needs while extracting durable, shared capabilities.
• Experience owning customer-facing outcomes, not just internal infrastructure.
• Enterprise-product judgment where trust, scale, compliance, and workflow integration matter.
• Excellent written communication and influence across engineering, leadership, GTM, and customers.
• Experience with document AI, knowledge graphs, legal tech, or data-labeling systems is a plus.

Responsibilities

• Own the strategy and the quality.
• Build the data once, serve it everywhere.
• Build and ideate on front-end user experiences. Enable users to review and validate data and use that feedback to improve product quality.
• Model the relationships in a contract. Move from flat properties to a connected representation that captures clauses, topics, intra- and inter-contract relationships, and negotiation history.
• Own the AI quality flywheel. Build the datasets, evals, production metrics, regression gates, and feedback loops that separate benchmark scores from real production quality.
• Connect the platform to customers. Carry shared capabilities into workflows like Smart Import and Intake, and use research, telemetry, and GTM feedback to turn a customer’s existing contract data into durable advantage.
• Lead through influence. Make consequential technical calls and align across teams around clear decisions and accountable execution.

Skills

Product management

AI/ML experience

LLM systems

APIs

Data models

Evaluation methods

Quantitative judgment

Written communication

Customer outcomes

Enterprise product judgment

Document AI

Knowledge graphs

Job description

Ironclad is seeking a senior product leader to own and advance the Contract Understanding Platform, the extraction and document understanding system powering Search, Smart Import, and AI Agents. You will drive end-to-end data quality, moving beyond flat properties to capture inter-contract relationships and negotiation history.

You will partner across engineering, applied science, design, data, legal experts, Security, and GTM, shaping APIs, schemas, and user experiences while delivering