Staff Product Designer, Consumer Experience & AI

A Place for Mom, Inc.; United States; À distance; USD 165 000 - 185 000; Plein temps

Avantages offerts par ce poste

401(k) match

Dental insurance

Health insurance

Vision Insurance

Paid Time Off

Résumé du poste

A Place for Mom is seeking a Staff Product Designer to own the Consumer Experience and help families and providers navigate complex, emotionally charged care decisions with clear, trustworthy design.

You will collaborate across Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and leadership to shape journeys, advocate for accessibility, and raise design quality through AI-enabled experimentation. This role favors curiosity and pragmatic judgment.

Qualifications

• 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, lead-generation, ecommerce, SaaS, CRM, internal-tool, or operations-facing products.
• Strong portfolio showing end-to-end ownership from ambiguous problem framing through shipped product, including work that influenced product strategy or raised the quality bar across multiple workstreams.
• Excellent interaction design, systems thinking, information architecture, UX writing judgment, and product judgment.
• Demonstrated curiosity and hands‑on experimentation with AI tools in the design or product development process.
• Ability to explain not just what you designed, but how you used evidence, tools, prototypes, constraints, and judgment to make better decisions.
• Experience working in fast‑moving, ambiguous environments where ownership, pragmatism, and cross‑functional trust matter.
• Strong Figma skills and the ability to communicate design intent through flows, prototypes, specs, and crisp design storytelling.

Responsabilités

• Own end-to-end product design for Consumer workstreams across APFM brands, from discovery to production-ready design.
• Translate emotionally complex, information-heavy senior care decisions into intuitive workflows.
• Partner with cross-functional leaders to define problem framing, success criteria, tradeoffs, and release scope.
• Design for trust, clarity, accessibility, speed, and usability across moments with information and decisions.
• Mentor and raise the bar for other designers through critique, pattern quality, and strong product storytelling.
• Increase design leverage with AI through lightweight prototypes, AI-assisted workflows, and scrappy experiments.

Connaissances

Product design

Interaction design

Information architecture

Systems thinking

UX writing

AI tools experimentation

Design leadership

Outils

Figma

Figma Make

Claude

ChatGPT

Codex

Cursor

Description du poste

A Place for Mom is seeking a Staff Product Designer to own the Consumer Experience and help families and providers navigate complex, emotionally charged care decisions with clear, trustworthy design.

You will collaborate across Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and leadership to shape journeys, advocate for accessibility, and raise design quality through AI-enabled experimentation. This role favors curiosity and pragmatic judgment.