Staff Product Designer - AI Governance & Workflows

ServiceNow; California; Hybrid; USD 150,000 - 262,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Staff Product Designer for the AI Control Tower in California. You will lead end-to-end design efforts across product, engineering, and research, shaping enterprise AI governance and experiences that scale globally.

You will mentor other designers, champion human-centered design, and drive design quality across the organization while collaborating with leadership to define product vision and strategy.

Qualifications

• 7+ years of relevant design experience.
• An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions.
• Experience developing frameworks and principles to standardize cross-team work.

Responsibilities

• Lead large, complex initiatives and deliver world-class experiences influencing product strategy.
• Drive end-to-end product experiences across ecosystems and workflows.
• Lead collaborative projects with multidisciplinary teams to elevate colleagues and practices.

Skills

AI integration

Portfolio

Framworks / cross-team

Design lifecycle

Growth mindset

Communication of design

User-centered design

Tools

None

Job description

ServiceNow is seeking a Staff Product Designer for the AI Control Tower in California. You will lead end-to-end design efforts across product, engineering, and research, shaping enterprise AI governance and experiences that scale globally.

You will mentor other designers, champion human-centered design, and drive design quality across the organization while collaborating with leadership to define product vision and strategy.