Senior Product Designer — AI CRM & Industry Workflows

ServiceNow; Oregon; Hybrid; USD 129,000 - 219,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Product Designer to join our AI-native design team. You will create world-class product experiences by deeply understanding user needs and applying design systems, interaction, and visual design across the development lifecycle.

You will work closely with engineers and product managers, championing your approach, handling stakeholder feedback, and growing leadership through mentoring teammates while maintaining a user-centered mindset across complex workflows.

Qualifications

• Experience integrating AI into work processes or automation of workflows.
• 5+ years of relevant design experience.
• An inspiring portfolio demonstrating end-to-end, user-centered design.

Responsibilities

• Develop innovative design solutions and world-class product experiences.
• Drive user experiences from concept to delivery based on user needs and design principles.
• Collaborate in a cross-functional team and mentor teammates.

Skills

AI in workflows

5+ years design

Portfolio showreel

Figma/Sketch

Growth mindset

Clear communication

Product lifecycle

UX experience

Tools

AI tools

Job description

ServiceNow is seeking a Product Designer to join our AI-native design team. You will create world-class product experiences by deeply understanding user needs and applying design systems, interaction, and visual design across the development lifecycle.

You will work closely with engineers and product managers, championing your approach, handling stakeholder feedback, and growing leadership through mentoring teammates while maintaining a user-centered mindset across complex workflows.