Staff Product Designer, AI Control Tower (Fully Remote)

ServiceNow; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

ServiceNow is seeking a Staff Product Designer to join the AI Control Tower team. You will lead end-to-end product design, partner with product, engineering, research and design leadership to define frameworks and scale AI-driven workflows.

You will mentor designers, deliver world-class experiences, and champion customer-centered design as you shape how AI integrates into business processes for Fortune 500-scale customers.

Qualifications

• 7+ years of design experience
• Strong portfolio showing human-centered design
• Experience developing frameworks and integrating AI into processes

Responsibilities

• Lead complex initiatives and deliver world-class experiences
• Drive end-to-end product design and frameworks
• Mentor designers and champion customer-centric design

Skills

UX design

Portfolio

AI integration

Job description

• AI-native platform for business reinvention.
• 85% of the Fortune 500 rely on ServiceNow.

The Role:

• Staff Product Designer on AI Control Tower.
• Partner with Product, Engineering, Research, and Design leadership.

What You'll Do:

• Lead complex initiatives and deliver world-class experiences.
• Drive end-to-end product design and frameworks.
• Mentor designers and champion customer-centric design.

Qualifications:

• 7+ years of relevant design experience.
• Strong portfolio showing human-centered design.
• Experience developing frameworks and integrating AI into processes.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.