Staff Product Designer, AI Governance & AICT

ServiceNow; San Diego (CA); On-site; USD 150,000 - 262,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee stock purchase plan (ESPP)

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Staff Product Designer for AI Control Tower (AICT) to lead end-to-end experiences that help organizations discover, govern, monitor, and measure AI across the enterprise. You will partner with Product, Engineering, Research, and Design leadership to define product vision, drive execution, and raise the quality bar while mentoring other designers.

You will influence platform strategy and collaborate across teams to deliver human-centered, scalable solutions that empower

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving.
• Proven ability to distill complex problems into elegant design solutions based on user research.

Responsibilities

• Lead large, strategic design initiatives for AICT and enterprise governance.
• Develop frameworks to standardize cross-team design work and guide product strategy.
• Mentor designers and collaborate with Product, Eng., Research, and Design leadership.

Skills

AI integration

Experience design

Design systems

User research

Cross-functional leadership

Communication

Portfolio

Problem solving

Strategic thinking

Job description

ServiceNow is seeking a Staff Product Designer for AI Control Tower (AICT) to lead end-to-end experiences that help organizations discover, govern, monitor, and measure AI across the enterprise. You will partner with Product, Engineering, Research, and Design leadership to define product vision, drive execution, and raise the quality bar while mentoring other designers.

You will influence platform strategy and collaborate across teams to deliver human-centered, scalable solutions that empower