Director of AI-Driven Product Design

Servicenow; Santa Clara (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

ServiceNow in Santa Clara, CA is seeking a senior product designer to lead end-to-end design of complex, content-rich experiences across its digital portals. You will mentor a team of designers, define scalable UX architectures, and collaborate with product, engineering, and research to deliver AI-enabled experiences.

You will shape a cohesive design system, guide interaction design with pixel-perfect execution, and drive continuous improvement through critique and collaboration.

Qualifications

• Experience leading end-to-end product design for complex digital experiences.
• Strong UX architecture and scalable design systems.
• Ability to mentor designers and lead critique sessions.

Responsibilities

• Lead end-to-end design across digital portals and product surfaces.
• Collaborate with product, engineering and research to deliver AI-enabled experiences.
• Define scalable UX architectures and contribute to a cohesive design system.

Job description

ServiceNow in Santa Clara, CA, seeks a seasoned senior product designer to lead the end-to-end design of complex, content-rich experiences across its digital portals. You will mentor a team of designers, define scalable UX architectures, and collaborate closely with product, engineering, and research to deliver delightful, AI-enabled experiences.

You will shape a cohesive design system, guide interaction design with pixel-perfect execution, and drive continuous improvement through critique and