Staff Product Designer — AI-Driven, Multi-Team Leader

Lever, Inc.; Northern (KY); Hybrid; USD 190,000 - 240,000; Full time

Job summary

HighLevel is seeking a Staff Product Designer who can lead high-impact design work across multiple teams, connect adjacent product experiences, and turn complex problems into shipped outcomes. You have 8+ years designing complex digital products, including SaaS and AI-enabled workflows.

As a staff individual contributor, you’ll partner with Product, Engineering, Data and Design leadership to frame the right problems and drive high-quality execution.

Qualifications

• 8+ years of relevant product design experience, leading complex, ambiguous and high-impact initiatives across multiple teams or product areas
• An exceptional portfolio that demonstrates staff-level craft, product judgment, customer empathy, systems thinking, measurable impact and shipped product quality
• Experience shaping product direction beyond a single feature or team, with the ability to connect adjacent workflows into coherent customer experiences
• Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, content quality and implementation detail
• Proven experience across the design lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy and usability testing
• Strong prototyping fluency, including the ability to use Figma, Framer, AI coding tools or lightweight front-end code to make complex ideas tangible

Responsibilities

• Lead design strategy and execution for complex initiatives that span multiple teams, product surfaces or customer workflows
• Translate customer needs, business goals, technical constraints, data signals and product strategy into clear experience direction
• Partner with product and engineering leaders to clarify problem spaces, sequence design work and align teams around high-quality outcomes
• Create prototypes, workflows, interaction models and high-fidelity designs that make complex product ideas tangible and testable
• Identify product experience gaps, design debt and cross-team inconsistencies, then turn them into practical improvements
• Shape AI-enabled workflows, intelligent interfaces and automation-heavy experiences that give customers clarity, control and confidence
• Strengthen shared patterns, design-system adoption, accessibility standards and implementation guidance across adjacent product areas
• Mentor senior and lead designers through critique, coaching, product judgment, storytelling and strong design rationale
• Collaborate effectively across US and India time zones in a 100% remote environment

Skills

Staff-level design leadership

Systems thinking

Prototyping fluency

AI-enabled design

Cross-functional collaboration

Tools

Figma

Framer

AI coding tools

Job description

HighLevel is seeking a Staff Product Designer who can lead high-impact design work across multiple teams, connect adjacent product experiences, and turn complex problems into shipped outcomes. You have 8+ years designing complex digital products, including SaaS and AI-enabled workflows.

As a staff individual contributor, you’ll partner with Product, Engineering, Data and Design leadership to frame the right problems and drive high-quality execution.