Staff Performance Manager

EmployBridge; South Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Prescription drug benefits

401(k)

Paid time off

Wellness program

Incentive programs

Job summary

Employbridge is seeking an Onsite Staffing Manager to lead client-site staffing, supervise personnel, and ensure timely delivery of services. The role focuses on coaching, performance reviews, and setting up efficient processes to meet client needs.

You will coordinate recruitment, oversee payroll accuracy, and generate essential reports while delivering superior customer service and building strong client relationships. This full-time role offers bonus potential and a path for career growth.

Qualifications

• Experience in a customer service role with multi-level client communication.
• HR and data management experience.
• Proven success leading a team or process.
• Familiarity with process-driven environments.
• Ability to lead and build diverse teams.
• Strong problem-solving and critical-thinking skills.
• Proficient with operational software and MS Office.
• Effective written and oral communication.
• Ability to influence decision makers.

Responsibilities

• Anticipate staffing requirements and develop value-added services.
• Coordinate recruitment, screening, interviewing, and hiring.
• Maintain timekeeping system and ensure payroll/invoicing accuracy.
• Provide productivity, headcount, attendance, and other reports.
• Manage employee relations at the site including coaching and performance reviews.
• Conduct onsite orientation and safety training.
• Facilitate workers' compensation reporting and incident handling.
• Participate in service reviews at the client site.
• Act as liaison between branch and client.
• Deliver superior customer service and build relationships.
• Other duties as assigned.

Skills

Customer service

HR data management

Team leadership

Process oriented

Critical thinking

Data analysis

MS Office

Communication

Influencing decisions

Tools

Payroll software

Timekeeping system

Job description

Employbridge is a place where your career and passion come together! Onsite Staffing Manager If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! We are seeking a motivation-driven On‑Site Manager to join our Employbridge team for an immediate opening!

Role Summary of an Onsite Staffing Manager (Staff Performance Manager):

The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Opportunity as an Onsite Staffing Manager (Staff Performance Manager):

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client's request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite orientation, safety training
• Facilitate the initial treatment and reporting of workers' compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned

Your attributes

• Experience in a customer service role responsible for multi-level client communication
• HR and data management experience
• Demonstrable success managing a team or process
• Familiarity with a heavy process-orientated environment
• Able to lead, organize and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 200+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: Employbridge, Select Staffing, Employbridge, Employbridge, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.