Staff IT Analyst - Banking Operations & Process Analytics

Relha LLC; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401k match

Tuition assistance

Medical insurance

Dental insurance

Time off

Wellness program

Volunteer program

Ownership stake

Job summary

Western Alliance Bank is seeking a Staff IT Analyst for Bank Operations to identify constraints and opportunities that influence strategy, troubleshoot with vendors, and monitor critical file movement jobs supporting monetary and system processing.

You'll create documentation of current processes and metrics, highlight workflow improvements, and lead domain-specific projects with stakeholders to address issues and deliver on schedule.

Qualifications

• 3+ years of relevant experience in IT analysis or related field.
• Bachelor’s degree in a related field is required.
• Entry to mid-level knowledge of financial services or banking preferred.
• Knowledge of regulatory and legal compliance requirements is advantageous.
• Strong data and process analysis with critical thinking abilities.
• Proficient in Microsoft Office; familiarity with diagramming tools (Lucid/VIsio).
• Strong verbal and written communication skills; occasional travel.

Responsibilities

• Identify constraints and opportunities that influence business or technology strategy.
• Troubleshoot issues with vendors and business partners.
• Monitor critical file movement jobs supporting monetary and system processing.
• Create clear, accurate documentation of current-state processes and metrics.
• Lead projects within an assigned domain with defined scope and timelines.
• Track KRIs, KPIs and other operational metrics and deliver high-quality artifacts.
• Apply risk management experience in a large financial institution.

Skills

Process analysis

Data analysis

Critical thinking

Microsoft Office

Lucidchart

Visio

Verbal communication

Written communication

Education

Bachelor's degree

Job description

Western Alliance Bank is seeking a Staff IT Analyst for Bank Operations to identify constraints and opportunities that influence strategy, troubleshoot with vendors, and monitor critical file movement jobs supporting monetary and system processing.

You'll create documentation of current processes and metrics, highlight workflow improvements, and lead domain-specific projects with stakeholders to address issues and deliver on schedule.