Staff Internet Ingress & Edge Platform Engineer

EY; Houston (TX); Hybrid; USD 83,000 - 136,000; Full time

Benefits offered by this job

Total Rewards package

Hybrid work model

Medical and dental coverage

Generous vacation policy

Job summary

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security. You’ll monitor and troubleshoot, onboarding applications, and perform lifecycle activities under established runbooks.

The role offers a defined development path in a hands-on operational setting with a hybrid working model and competitive compensation.

Qualifications

• Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.
• 2+ years of experience in networking, cloud operations, load balancing, application delivery, infrastructure support, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, Layer 4 and Layer 7 concepts, and high-availability fundamentals.
• Experience troubleshooting production infrastructure or application connectivity issues using documented operational processes.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalation complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.
• Support AWS ALB/NLB, AVI load balancers, Azure ingress services, and related cloud components.
• Assist with listeners, target groups, health checks, certificates, traffic policies, persistence, and failover configurations.
• Execute approved configuration changes and validate outcomes under established change controls.

Skills

Networking

Cloud operations

Load balancing

Application delivery

Troubleshooting

Change controls

Documentation

Security concepts

Education

Associate's or Bachelor's degree in IT/CS/Engineering

Tools

AWS

AVI load balancer

Azure Application Gateway

Terraform

Git

APIs

Job description

EY seeks a Staff Internet Ingress & Edge Engineer to support enterprise delivery and ingress operations across AWS, AVI, Azure, DNS, and edge security. You’ll monitor and troubleshoot, onboarding applications, and perform lifecycle activities under established runbooks.

The role offers a defined development path in a hands-on operational setting with a hybrid working model and competitive compensation.