Staff Reliability Engineer – Customer Quality

Rehlko

Sheboygan (WI)

On-site

USD 98,900 - 125,600

Full time

14 days+

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Job summary

Rehlko is seeking a Reliability Engineer in Sheboygan, WI to lead reliability improvement initiatives and ensure product quality before release. The role requires a Bachelor’s degree in Engineering and significant experience in Reliability or Quality Engineering. Key responsibilities include driving growth strategies, analyzing data for trends, and leading cross-functional teams. The position offers a salary range between $98,900 and $125,600 with an onsite work mode from Monday to Friday.

Qualifications

  • 7–10 years of experience in Reliability, Quality, Design, or Manufacturing Engineering.
  • 2–5 years of direct experience in reliability or customer quality within industrial environments.

Responsibilities

  • Lead reliability improvement initiatives addressing customer issues.
  • Drive growth strategies and lead containment actions.
  • Analyze warranty and field data to identify trends.

Skills

Problem-solving methodologies (8D, DMAIC, 5-Whys)
Data analysis
Reliability engineering principles
Communication and presentation skills
Microsoft Office tools (Excel, PowerPoint, Power BI)

Education

Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related)

Job description

Work mode: Onsite, Monday-Friday. Location: N7650 County Rd LS, Sheboygan, WI 53083.

Salary range: $98,900.00 - $125,600.00.

Key Responsibilities
  • Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
  • Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
  • Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
  • Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
  • Act as a technical escalation point for complex reliability and customer quality concerns
  • Monitor early field performance of new products and lead containment and corrective actions as needed
Structured Problem Solving
  • Lead and facilitate advanced problem‑solving efforts using methodologies such as 8D, DMAIC, and 5‑Whys
  • Drive reduction of internal and external failure costs through root cause analysis and sustainable corrective actions
  • Ensure disciplined execution of preventive and corrective measures across design, manufacturing, and supplier‑related issues
Data Analysis & Reliability Methods
  • Analyze warranty, field, and test data to identify trends, prioritize actions, and quantify business impact
  • Apply statistical tools such as Pareto analysis, Weibull analysis, and reliability modeling
  • Support development of reliability targets, warranty projections, and product validation readiness
Product Development & Design Support
  • Influence design reviews, including DFMEA, robustness, serviceability, and safety considerations
  • Develop and execute reliability test plans aligned with real‑world operating conditions and risk profiles
  • Ensure closure of all reliability and customer quality issues prior to production release
Cross‑Functional Leadership
  • Lead cross‑functional teams across Engineering, Manufacturing, Supplier Quality, Field Service, and Operations
  • Manage multiple concurrent initiatives of moderate to high complexity
  • Mentor and coach engineers, strengthening organizational capability in reliability and quality engineering
Continuous Improvement & Standardization
  • Drive enhancements to reliability engineering processes, tools, and standard work
  • Support development and deployment of best practices and standard operating procedures
  • Act as a champion for quality and continuous improvement across the organization
Requirements
  • Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related) from an ABET‑accredited institution
  • 7–10 years of experience in Reliability, Quality, Design, or Manufacturing Engineering
  • 2–5 years of direct experience in reliability or customer quality within industrial, automotive, engine, generator, or heavy equipment environments
Technical Expertise
  • Strong knowledge of structured problem‑solving methodologies (8D, DMAIC, 5‑Whys)
  • Experience with reliability engineering principles, test planning, and data analysis
  • Background in warranty analysis and field failure investigation
Additional Skills
  • Strong communication and presentation skills, with the ability to influence stakeholders at all levels
  • Proficiency with Microsoft Office tools (Excel, PowerPoint, Power BI)
  • Demonstrated ability to lead through influence in cross-functional environments

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws.

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