Staff Reliability Engineer - Cus

Rehlko; Sheboygan (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Relocation assistance available

Competitive compensation and benefits

Job summary

Rehlko in Wisconsin is seeking a Staff Engineer of Reliability & Customer Quality to lead technical initiatives that improve product reliability, enhance customer experience, and drive warranty performance across existing products and New Product Development (NPD).

This role combines deep technical expertise with strategic influence, mentoring engineers and partnering cross-functionally to proactively identify and mitigate reliability risks, ensuring successful product launches.

Responsibilities

• Reliability Engineering & Customer Quality Leadership
• Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
• Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
• Partner with Product Development teams to identify CTQ characteristics and develop robust validation plans
• Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs

Job description

JOB REQUIREMENTS:

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy-resilient world for a better future!

What We Offer At Rehlko

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

The Staff Engineer of Reliability & Customer Quality to serve as a technical leader focused on improving product reliability, enhancing customer experience, and driving warranty performance across both existing products and New Product Development (NPD). This role combines deep technical expertise with strategic influence, leading complex problem-solving initiatives, mentoring engineering talent, and partnering cross-functionally to proactively identify and mitigate reliability risks. You will play a critical role in reducing Cost of Poor Quality (COPQ), ensuring successful product launches, and driving continuous improvement across the organization. This opportunity is ideal for an experienced engineer who thrives in a high-impact role, enjoys solving complex challenges, and can influence outcomes across teams without direct authority.

Work mode: Onsite-Monday-Friday

Location: N7650 County Rd LS, Sheboygan, WI, 53083

Relocation assistance available

Key Responsibilities

• Reliability Engineering & Customer Quality Leadership
• Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
• Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
• Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
• Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
• Act as a technical escalation point for complex reliability and customer quality concerns

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