Staff Engineer: AI Support Systems & PoC Lead

Sainapse; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Equity in a fast-growing company

Collaborative team environment

Job summary

A rapidly growing AI firm in San Francisco seeks a highly capable individual to lead customer proof-of-concept projects and drive product developments. You will work directly with customers to understand their needs, translating insights into robust product features. The ideal candidate should learn rapidly, communicate effectively, and enjoy building solutions from the ground up. Experience in customer support is a plus, as the company aims to revolutionize this space. Competitive salary and equity are offered in this dynamic environment.

Qualifications

• Ability to learn new frameworks or APIs quickly.
• Strong communication skills for various documents and messages.
• Experience in utilizing AI tools in work processes.
• Comfortable with building new projects from scratch.
• Passionate about improving customer support systems.

Responsibilities

• Lead customer proof-of-concept deployments from start to finish.
• Drive product features based on insights from PoCs.
• Work independently without constant supervision.

Skills

Learning new technologies rapidly

Clear and concise writing

Using AI tools effectively

Developing prototypes quickly

Working independently

Understanding customer support needs

Job description

A rapidly growing AI firm in San Francisco seeks a highly capable individual to lead customer proof-of-concept projects and drive product developments. You will work directly with customers to understand their needs, translating insights into robust product features. The ideal candidate should learn rapidly, communicate effectively, and enjoy building solutions from the ground up. Experience in customer support is a plus, as the company aims to revolutionize this space. Competitive salary and equity are offered in this dynamic environment.