Staff Designer: Solve Ambiguity, Shape Otter's UX

Otter; San Francisco (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k)

Equity

Paid time off

HSA

Job summary

Otter in San Francisco is seeking a Staff Designer to tackle big, unresolved problems and shape outstanding product experiences for our online food delivery platform.

You’ll turn vague directions into concrete plans, coordinate across teams, mentor designers, and push our brand to feel cohesive and uniquely Otter. This on-site role offers a generous base salary, equity, and a comprehensive benefits package to support you and your family.

Qualifications

• Proven track record of identifying the right problem to solve, not just the given task.
• Experience shipping work that began with ambiguity, no brief or owner, only a direction.
• Strong eye for brand and craft, pushing near-right ideas to completion.
• Strong storytelling to rally stakeholders behind a vision.

Responsibilities

• Spot the P0 problems others haven’t seen yet, and make the case for why they matter.
• Take a vague, company-level direction and turn it into a concrete plan, then rally the people needed to build it.
• Own initiatives that cut across teams, not confined to one roadmap or one pod.
• Raise the bar on what Otter feels like, pushing every surface toward something more cohesive, more considered, more us.
• Bring energy and craft to work that’s often invisible until it’s done right.
• Mentor and sharpen the designers around you just by how you work, no direct reports required.

Skills

Problem discovery

Ambiguity navigation

Brand craft

Storytelling

B2B experience

Job description

Otter in San Francisco is seeking a Staff Designer to tackle big, unresolved problems and shape outstanding product experiences for our online food delivery platform.

You’ll turn vague directions into concrete plans, coordinate across teams, mentor designers, and push our brand to feel cohesive and uniquely Otter. This on-site role offers a generous base salary, equity, and a comprehensive benefits package to support you and your family.